Testimonials



See what folks are saying about Jackson & Connor...

"Being a man of very modest means a store such as Jackson & Connor would have been one that I normally would pass by. I'm glad I didn't. Not only do they have style options in a variety of price ranges, but the quality is superb. Saving to spend a little extra here goes miles beyond buying lower quality standards in other places. But it is not the variety of style or the quality that has quickly turned me into a new and expectedly loyal customer. It is the flawless service that Will and his team provide. Their fun, playful personalities; their honest, down-to-earth approach; their extensive product knowledge and resources; their genuine desire to see you smile - whether you're just stopping buy or making a purchase. All without pretense, without judgement, without pressure. An experience unlike anything I have experienced in any business anywhere.
Period."
-D

"Amazing store, incredible collection and fantastic staff led by very talented and great individual Will!"
-R

"One of the coolest menswear shops that I have ever been to (and I live in NYC). St. Paul & the Broken Bones on the playlist, as my wife and I did a bit of shopping. I could have spent all day at Jackson & Connor. I came away with a patent leather wallet and a floral fabric boutonniere that I get so, so many compliments when I wear it.

Will, by the way, is one of the best when it comes to client services. Thanks again Jackson & Connor & Will. Cheers!"
-J

"Beautiful clothes, reasonably priced. The owner is a persuasive advocate for his clothes and rightly so. A rare find. . .well worth the trip."
-A

"An eclectic store with a unique selection of men's fashion wear and accessory items. Very helpful and hospitable hosts, Will (owner) and Casey (sales). Their intriguing store layout draws you in. They also design their own brand of ties, and working to create more. A far cry from the usual commercial store. Enjoy exploring stylish colors, fabrics, and lines."
-A

"I went at the last minute for a suit because I procrastinate and Austin at J&C did his best to help me out. Found me the right size quickly and then called their supplier in LA and had the suit 3 day express shipped to noho. I'll be back again for sure."
-C

"My husband got his wedding suit at J&C and was the best-dressed groom around! Whenever I see an awesome bowtie or super sharp hat in town, I know just where they got it. Plus, Will (the owner) is not only dapper but incredibly kind and helpful."
-H

"Will and the Jackson & Connor crew are amazing! They are always friendly and get to know their costumer's clothing taste. Will always knows the correct sizes and styles to suggest. Great guy, great crew & a very special little store."
-K

"I could tell you in detail about my fantastic experience at Jackson & Connor, but instead I'd recommend this: stop by and start a fantastic experience of your own. Don't walk in worrying about purchasing anything. Just have a look. Look around. Really look around. Lots of variety and hidden gems you may not see from the perimeter. Dig in deep. When the staff ask to help you, say 'sure!' Ask questions. Answer theirs. Have fun with them. Engage. Then, when you're done, soak it all up, take it all in and go from there.

That's what I was able to do earlier this month, and tonight I went back and made my first Jackson & Connor purchase. A sport coat, two shirts, a pocket square and some trousers. All tailored to my style and to my body. Great quality. But style and quality are not what has turned me into a new, loyal customer. It is the owner, Will, his staff and the impeccable and phenomenal service they have provided me that has put the biggest smile on my face.

Will, you had me a 'safely quirky'. Thank you."

-D

"Best selection and customer service for men's clothing and accessories."
-T 

"Place is wicked good. The decorations and vibe is very nice so much you wish you could turn it in to your man cave. Will is a great dude down to earth and pays attention to detail. I've bought a few suits and clothes from them. Now even gotten all my wedding suits for my groomsmen. Top Notch! And great local Business."
-A

"My husband and I love Jackson and Connor! The store is gorgeous, stacked with the most beautiful clothes (and highest quality). Will and the team are amazing and always have the hubby looking great. I even bought a suit for myself. One of Northampton's best stores!"
-M

"The staff at Jackson & Connor are incredibly helpful and friendly! The quality of their products are only matched by their service. I live in South Western Connecticut, and I choose to drive the 100 miles to shop at J&C instead of a quick train ride into New York City because they recognize helping the community, providing exquisite service to all, and believe in supporting local and foreign small businesses. That is exactly what I look for in a company I choose to do my business with. Thank you Will and Michaela for all the help you've given me over the years! Cheers!"
-J

"Amazing clothes. I stop by whenever we visit our daughter in Northampton."
-P

"Wonderfully unique clothing with outstanding customer service and tailoring!"
-M

"I would like to thank Will for the help of picking out suits for my wedding. The amount of dedication and attention to detail of what I wanted was on point. I now live out of state and he was in constant contact and mailed me my suits and the extra things i needed at the last moment. This is the reason why this store is so on point. And why I continue to buy here even being 300 miles away. I highly recommend this store to anybody who is looking for the new sophisticated and new styles. We just wanted to Thank you Once again!"
-A

"Jackson & Connor has some of the best customer service I have ever received. The clothes are wonderful and very well made. I will be a regular customer here."
-J

"I find that an upscale men's clothing shop where you have a great selection and you can feel completely comfortable in the surroundings is a tough thing to come by. I've always had great experiences at Jackson & Connor and feel completely at ease there.
-A

J&C feels like a bit of a throwback in time to when customer service was as important as selection. If you want to look good and feel good doing it, I can't recommend it enough."
-P

"If you are looking for a positive experience don't look any further than J&C. Although I do not do much clothes shopping, I still need decent clothes to add to my wardrobe. Northampton is truly blessed to have this gem of a store located in Thornes Market."
- K

"I went in with my wife to shop for clothes here and fell in love with this store. The service is spot on and the clothing is top of the line. It was nice to be in a store where menswear was the only priority and not an afterthought. The clothes are expensive, but high quality and worth the extra money. Tailoring is also free for full price items and a very good rate for sale pieces. I will be back for sure, great place to buy really stylish clothes. Five stars!"
- D

"Will and his exceptional service are worth coming in for alone! My boyfriend will only shop at Jackson now! We love this store!"
- K

"It's my favorite place to shop due to its very nice selection, attentive staff/owners, good sales, and lots of American-made and some union made staples and high fashion for men."
- M

"I can't walk down the street without someone asking me "Where did you get that?" And I say, "J&C in Northampton."
- K

"As a woman who doesn't wear dresses, I was so glad I shopped at J&C for a formal wedding I was invited to this fall. ...the staff understood the look I was going for, and helped me find the perfect suit that didn't make me look like I was going to work, dressing in drag, or wearing my dad's clothes. This required hunting down a rare size XS jacket and sending the shirt to be tailored twice, but I got the feeling they would spare no effort to help me look and feel like my best self. J&C is by far my favorite (not-just-for) men's clothing store around."
- E